DIscussion group for those engaged in the practice of System Dynamics for clients.
Hi
I don’t see how there can be a group of people engaged in the practice of system dynamics for clients when every year there is never in the publications of the system dynamics society conference a reference to a client who could implement policies suggested by a model. There is also no reference to any practical implementations or, of course, to any study of the outcome of these implementations. In 3 consecutive years, I have only seen one study with a client, on the implementation and the results of this implementation. And it was a qualitative system thinking study.
JJ
Hello
I may have been abrupt earlier, but it is best to face reality, even if it appears pessimistic. Also, wishing to encourage our director’s initiative, I will start talking about my own experiences with a client, hoping to inspire others to talk about their own experiences. But the customer is me. I have been both a modeler and a client at the same time. In more than 20 years of experience, I have been very satisfied as a modeler and totally dissatisfied as a customer. I have since reflected on this apparent paradox and identified the culprit. The culprit was the modeler who did not understand that the client is only interested in the practical utility that a model can bring him, regardless of the type of model used. As a modeler, I created large, complex models with extensive subscriptions, though these often proved difficult to interpret for both myself as a modeler and as a client. I have changed the way I build a model to make it customer oriented. Of course, I am not as satisfied as a modeler anymore, or even not satisfied at all, but the level of satisfaction has increased significantly as a customer. Obviously, I have no experience with a client outside of myself.
JJ